Testimonials

Our DHB has been very happy with iMedX as one of our core outsourcing Transcription vendors. They perform particularly well in the areas of; managing the on-boarding and training of Medical Typists, managing the QA control of work produced for our organisation which is of high quality, managing the workload and volume fluctuations of any daily/weekly transcription which we send them and building and working on custom interfaces with our various technical teams. They are an extremely professional and customer focussed company.

Since we have migrated to iMedX I have an extremely content unit when it comes to communication/letters from both the medical and nursing staff. As Head of Department we want processes which are hassle free, and keep all our staff happy – iMedX has definitely fulfilled this! – definitely one of the best decisions I made when I redesigned the unit.

Working with iMedX has greatly enhanced our clinical documentation workflows and our ability to manage our backlogs and throughput. iMedX were responsive to ours needs and have created custom solutions to meet our unique service requirements both operationally and from a technology and integration perspective. They have been extremely professional and adept at understanding our processes and fitting their solution in and around them. Their Clinical Coding team perform extremely well against our expectations, and their Medical Transcriptionists are accurate and reliable. I look forward to working closely with Karen and Alex in the future!

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