Testimonials

Our DHB has been very happy with iMedX as one of our core outsourcing Transcription vendors. They perform particularly well in the areas of; managing the on-boarding and training of Medical Typists, managing the QA control of work produced for our organisation which is of high quality, managing the workload and volume fluctuations of any daily/weekly transcription which we send them and building and working on custom interfaces with our various technical teams. They are an extremely professional and customer focussed company.

iMedX delivered on our requirements and we went live as planned. The iMedX team are professional in their approach with a high level of customer service, both on-site at Parkville and Sandringham, and with remote support. The iMedX solution enables us to have a complete electronic workflow for outpatient letters from dictation, through to transcription, and secure distribution. A positive outcome has been an improved turnaround time in communicating with our GPs. A future advantage of iMedX is proven integration with our EMR that will be implemented in in 2020. We can recommend iMedX to any hospital seeking to implement a reliable and technically up-to-date, software as a service (SaaS) dictation and transcription system.

Since we have migrated to iMedX I have an extremely content unit when it comes to communication/letters from both the medical and nursing staff. As Head of Department we want processes which are hassle free, and keep all our staff happy – iMedX has definitely fulfilled this! – definitely one of the best decisions I made when I redesigned the unit.

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